The past two years have seen unprecedented changes in the way entrepreneurs start and run their small businesses. If you’re feeling a little lost or unsure of what’s next, you’re not alone. As a small business owner, the best tool you have is information. Information on how other companies keep their doors open and information about what customers are looking for when buying in this time of change. In Masters of ecommerce , Pancho Mendiola and Frank Calviño analyze and discuss the key business trends of 2022. In our annual report on The Future of Commerce , we ask business decision makers and consumers what matters to them in this new era of commerce.

Using that information, we’ve identified seven key business trends for SMBs to watch out for in the new year, including what customers are looking for, how to get a shipping advantage, and how businesses plan to invest in themselves.

7 business trends to keep in mind for

We’ve combed through the data to find the business trends that will matter most to small business owners through 2022. This is where you should Albania Phone Number deposit your energies in the coming year . 1. Prioritize the customer experience As an entrepreneur, you already know that providing a memorable customer experience is what builds loyalty so they come back time and time again. With this in mind, this is an area in which companies know they must invest.

Focus on online income, including marketplaces

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Even for those with brick-and-mortar or brick-and-mortar stores. Small business trends show that online sales remain the key to growth. According to our data, 54% of companies say their commerce team needs. to focus on online revenue Bold Data to achieve their 2022 priorities. Digging deeper into this, 49% of businesses said they plan to increase investment in their company-owned online store. One way to do this is to evaluate the design of your store. Is it visually attractive? Does it work well on mobile? Here is a list of great designed Shopify stores to inspire you .

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